Question:
What is dry cleaning?
Answer:
Dry cleaning is a process of cleaning without using water. It is very similiar to laundering in a front loading washer.
A dry cleaning solvent is used instead of water. Many stains are removed by hand spot
removal either before or after dry cleaning.
Question:
Why are some dry cleaners more expensive than others?
Answer:
Many dry cleaning customers believe they are getting a deal by using a discount dry cleaner. They may be saving some money but they are
not getting a deal. Would you wash your 2nd load of laundry in the same dirty water that you just used to wash the 1st load?
I think you would not! That is exactly what many dry cleaners do to save money. Rather than distill or purify the solvent after each load, they clean many
clothes in the same solvent. Purifying solvent cost money that many dry cleaners can not afford. There are also solvent filters
that need to be changed often and waste by-products that must be removed according to law.
We do not worry about these costs
because we charge the appropriate fees for dry cleaning. We do not cut corners to add to our bottom line. Your bottom line of quality
and service is more important. Highly skilled workers produce the best quality dry cleaning. These workers earn more money than unskilled
labor. We have only the best on our staff to take care of your clothing.
Question:
Why do my clothes sometimes have a dry cleaning odor or strange odor?
Answer:
Many dry cleaners do not use proper filtration and purification of their solvent. They also use a low cost detergent.
This leaves odors from dirt and stains from previous loads of dry cleaning in the machine. We use one of the most expensive
detergents on the market today. This helps leave your dry cleaned items smelling fresh and clean.
Question:
How should I store garments at home after they have been cleaned?
Answer:
Remove all plastic bags immediately. Plastic bags can cause a situation where humidity and moisture create climate spotting on clothes which
are very difficult or impossible to remove.
Question:
What should I do if I get a stain on my clothing?
Answer:
Most stains are easy to remove when left alone and brought to a quality dry cleaner. If you get a stain,
blot gently with a white cloth. Do not rub. Rubbing tends to embed stains into the fabric. It also can cause color loss.
It is better to leave most stains alone so they do not embed in the fibers. Home rememdies such as hairspray, stain removers and
even water, often just create an additional stain that is harder to remove. Remember, there are hundreds of stains
and thousands of fabrics and dyes. Do not panic and leave the stain removal to us.
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